Terms of Service

Last Updated in May 2022

Thanks for using HelloIT

Welcome to HelloIT! Please read these Terms of Service carefully before using the Services (define below) because they govern your use of: (i) our site, tools and services accessible or downloadable via our site, (ii) our mobile application (the “App”); (iii) our Application Programming Interfaces (the “API”); (iv) and setup, configuration and training services; collectively known as the “Services”.

By accessing or using any part of our Services, you agree to be bound by these Terms of Service, which will result in a legal agreement between you and HelloIT LLP (collectively, “HelloIT,” “we,” or “us”). If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use the Services.

Any new features or tools which are added to the current Services shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

1. Account

In order to use the Service, you must:

1. Be at least eighteen (18) years old and able to enter into contracts;

2. Complete the account registration process;

3. Agree to these Terms and the other terms and conditions linked in these Terms that form part of the Agreement;

4. Provide true, complete, and up-to-date contact and billing information;

5. Not be listed on any U.S. government list of prohibited or restricted persons.

By using the Service, you represent and warrant that you meet all the requirements listed above, and that you won’t use the Service in a way that violates any laws or regulations. Note that by representing and warranting, you are making a legally enforceable promise.

HelloIT may refuse service, close accounts of any members, and change eligibility requirements at any time.


You won’t be entitled to a refund or credit from us under any circumstance. However, we may, at our sole discretion, offer a refund, discount or credit.